In a message dated 8/23/99 10:27:03 PM, wanewman_at_uswest.net writes: << Although it does not entirely solve the rolling bar problem, a lot of people in our club have improved the clamping friction of the racks by taking some sand paper and roughing up the plastic coating on the bar so it is not quite so slick. They can still roll if you are not careful, but scuffing up the surface helps reduce the problem without having to apply to much crushing force to the clamps. >> I think I may have mentioned that I put fine grit sand paper facing the plastic into the towers to expand the area of grip of the towers. I was thinking that maybe the problem is the 3 little teeth, grouped at 60 degrees from each other that are the issue. There just isn't enough surface to really HOLD the plastic. The plastic just rips at the teeth. I'm VERY concerned with the idea of screwing the bars to the towers. I believe them when I'm told that such a system can torque the towers right off my truck. I'd rather the bar roll than the whole bar and tower come off. I'm also sure it is the 64 pound Looksha or that cute Sea Lion with all her weight that are the cause of the rolling. The 54 pound Breeze doesn't seem to cause a problem but the longer, heavier boats do. I can't put the service I received together with the stories of bad customer service others are telling us about. I have spoken with 3 different people and each and every one of them seemed almost overanxious to make me happy. It was like I could ask for just about anything and they would find a way to give it to me. Perhaps complaints have caused this turn around, like the IRS. Whatever the case, I would deal with them again in a New York minute. If only greed wasn't so rampant we could demand and receive service like this from every company we deal with. Joan Spinner *************************************************************************** PaddleWise Paddling Mailing List Submissions: paddlewise_at_lists.intelenet.net Subscriptions: paddlewise-request_at_lists.intelenet.net Website: http://www.paddlewise.net/ ***************************************************************************Received on Tue Aug 24 1999 - 22:06:53 PDT
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