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From: AlderCreek <acks_at_teleport.com>
subject: [Paddlewise] Patagucci PFD's
Date: Sat, 11 Dec 1999 18:53:34 -0800
Someone who was disappointed in Lotus wrote:
+AD4- disappointed with the company. 

+AD4-I seem to remember reading in r.b.p that Lotus was bought out by a bigger
+AD4-company and there were fears that the product would suffer.

FYI Lotus was purchased by Patagonia.  +AD0-O  Scary thought.

Steve Scherrer
Alder Creek Kayak and Canoe
250 NE Tomahawk Isle Dr
Portland, OR  97217

Phone: 503.285.0464
Fax: 503.285.0106
Web site: http://www.aldercreek.com
Email: acks+AEA-teleport.com


+AF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8AXwBfAF8-

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From: <Amigh2_at_aol.com>
subject: Re: [Paddlewise] Patagucci PFD's
Date: Sat, 11 Dec 1999 22:10:24 EST
In a message dated 12/11/99 10:07:31 PM Eastern Standard Time, 
acks_at_teleport.com writes:

>  FYI Lotus was purchased by Patagonia.  +AD0-O  Scary thought.


why scary?
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From: Doug Lloyd <dlloyd_at_bc.sympatico.ca>
subject: Re: [Paddlewise] Patagucci PFD's
Date: Sat, 11 Dec 1999 23:40:15 -0800
At 06:53 PM 12/11/99 -0800, Steve wrote:
>Someone who was disappointed in Lotus wrote:
>+AD4- disappointed with the company. 
>
>+AD4-I seem to remember reading in r.b.p that Lotus was bought out by a
bigger
>+AD4-company and there were fears that the product would suffer.
>
>FYI Lotus was purchased by Patagonia.  +AD0-O  Scary thought.

That someone was me. I'm not disappointed in Lotus as a corporate entity -
bought out or not. I'm disappointed with some of the regional disparity
with respect to dealer support which obviously affects me as a consumer. I
was also disappointed with their R&D man who did not seem interested in my
"paddler input". The R&D guy was also dishonest with me. I was wearing my
heavily modified Lotus Straight Jacket PFD with customized back pocket
arrangements and double tow-line with bungee (an integral setup). He asked
me why I had modified the PFD, what other improvements I would like to see,
and then more importantly, what other manufacture's PFDs did I like or
prefer, and why. I told him that the Palm Equipment and the Kokatat brand
stuff was far more superior in terms of sea kayaking and towing/storage
needs, and that these other  companies seemed more interested in real-world
liason with the touring paddler (my impression from Palm's advertising).
After my lengthy discussion, he *then* informed me with a big grin that he
worked for Lotus (Patagonia, I guess). My specific beef with the guy was
that some of the issues I raised were *safety* related, and I feel
important ones. These include the poor methodology the company employs for
securing the 'biner to the front pocket (it simply clips onto a pocket web
strap, so that when you open the pocket, the 'biner just falls to the deck.
The 'biner can also clip to something you don't want it to because unlike
the Palm PFD for example, it doesn't have a nice little pocket to secure
the 'biner). I could go on, but I get back-channel e-mails about my
gabbiness, so I'll sign off, but not before mentioning I'm sending an
e-mail to the Lotus company about all this. I should also mention the Lotus
R&D man could have just been on holidays, so he had a right to be so
disinterested in my concerns. While he did listen and ask questions, he was
really put-off with me near the end and walked away in mid-conversation.
Fine, I'm nobody - just a paddler looking for lovely gear in all the wrong
places.

BC'in Ya
Doug Lloyd   
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From: Michael Daly <michaeldaly_at_home.com>
subject: Re: [Paddlewise] Patagucci PFD's
Date: Sun, 12 Dec 1999 17:00:10 -0500
Doug Lloyd wrote:
> 
> Fine, I'm nobody - just a paddler looking for lovely gear in all the wrong
> places.


You're not alone.  I find it amazing the degree to which I spend inordinate
amounts of time searching for good gear to no avail.  I know the products
exist, the technology exists, the materials exist, but the manufacturers
and/or retailers can't deliver.  And I'm shopping in the largest market
in Canada - Toronto and surrounding areas.  I'm not just talking about 
kayaking - this is true of all sports and activities I enjoy.

I was talking to a Salomon ski rep a few weeks ago about the Pilot boot-
binding system.  I told him if they added a adjustment bolt here and 
attached the other end to this it would make a binding that would adjust
for different weight skis and snow conditions.  He told me his sister and
father, both engineers and non-skiers, told him the same thing when they
saw it.  I then told him I said the same thing to the rep _last_ year.
Do you think that the info gets back to R&D or headquarters?  

The problem may be that there is no incentive for the reps in the field
(who contact the consumers) to feed info back to R&D.  And there may 
just be the Not Invented Here syndrome at work.  After all, the R&D guys 
schmooze with the elite atheletes so why should they respect the opinions
of the stiffs who actually _pay_ for the stuff!

Grumble, grumble...

Mike

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