RE: [Paddlewise] Deep Trouble with New Boat Purchases

From: Shawn Baker <shawnkayak_at_yahoo.com>
Date: Fri, 25 Jan 2002 09:02:10 -0800 (PST)
>> Shawn said...
>> Oh yeah.  I know a retailer who probably sells 40 or 50 boats per
>> year, and maybe sells 2-3 paddlefloats per year.  Maybe one set of 
>> float bags, 4 or 5 pumps, 10 whistles.

--- Rick.Sylvia_at_ferguson.com wrote:
> I hear and understand your point, but I think the example is a bit
> misleading.  How many P'Wisers own more than one boat and transfer
> floats, pumps etc between them depending on which boat they will be
> paddling that day?

Very good point.  Okay, considering that probably half are repeat
customers, but half are new kayakers, it's still quite scary.  This is
the same retailer who also told me I was doing my students a disservice
by teaching the roll.  He thought I'd instill a false sense of
security.  It's not like I don't teach self- and assisted-rescue skills
first.  He's primarily a C-2 and K-1 racer, not a ww kayaker or sea
kayaker.

I also know of two other retailers who sell those safety accessories to
closer to 85-90% of their new customers.  And those people come back
for more, so safety must not be all _that_ scary.  Both these retailers
are serious sea kayakers and sometime ww kayakers.

Another general sporting goods shop doesn't even have paddlefloats or
pumps available with their rental fleet.  They think that by offering
that type of safety gear, and the information it requires, that they
will incur more liability.

The retailer's background makes a BIG difference.  However, that's not
an easy thing for the newbie kayaker to understand; the safety
information they receive is biased on the retailer's paradigms.  We can
steer newbies we meet in the directions they will receive the most
positive information--if the information they receive from a retailer
jives with what we as instructors, trip leaders, club members, and
friends, they will be more apt to believe all the safety information as
gospel, rather than the ravings of a depraved safety cop.

Shawn

Great stuff seeking new owners in Yahoo! Auctions! 
http://auctions.yahoo.com
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Received on Fri Jan 25 2002 - 09:02:13 PST

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