Re: [Paddlewise] ultimate drysuits

From: gordin warner <hmgwarner_at_shaw.ca>
Date: Wed, 27 Feb 2002 16:47:39 -0800
Doug said,..."but the wider chin strap cuts into
one's neck more often (chaffing)."

I"d forgotten how the original strap would rub until your neck was raw. I
solved the chaffing problem by sewing on a wide ban of neoprene and adding
the Velcro only to the end.

My point about Whites is simply this.  Why should customers be doing the
research and development?

Someone in the company should have realized the shortcomings of the cap
design.  Just as someone should have noticed the problem with the zipper in
the back of their earlier drysuits. The wearer cannot tell if it's seated
all the way to the end.  Simply reversing the zip solved that problem in
later models, but to late for those who purchased early.

Last week I was at Ocean River Sports asking about dry suits (what size
would I need?) and the salesman took me over and introduced me to the owner
of Whites.  Cool - I figured I'd get some straight answers.  I'm about 6'1"
tall and 220 pounds.  Right off he told me I'd need an xxl.  I've never wore
an xxl in my life but ok, I thought I'd hear him out.  Before I could ask
any questions he told me that I'd really benefit from a custom fit.  Wow
that's going from $538 (Whites web site price) to over $1500 in mere
minutes.  Now was that experience about customer service or maximizing the
profit margin?

In Whites defense I had a long look at their new dry suit.  It's got some
great features and looks good.  Yet I'm wondering why the  front zipper does
not extend another three to four inches lower so as to provide a relief zip
function.  I think it's the R&D thing again.  I actively support local
business, but the jury is out on Whites.

Because of the generosity of the women in my life I am also in the market
for a dry suit. (They gave me the money)  So I'm watching your ultimate dry
suit thread closely.

Check out MEC Product # 1906361 it's a Kokatat nylon meridian with an
overskirt for $540 Canadian.

Gordin Warner


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Received on Wed Feb 27 2002 - 16:49:45 PST

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