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From: <JCMARTIN43_at_aol.com>
subject: [Paddlewise] ACR: was LED strobes ACR Firefly2 failure??
Date: Mon, 2 Dec 2002 17:43:06 EST
For the record, after finding that the sliding switch on my three year old 
Firefly 2 had become defective, I contacted ACR, described the problem, and 
really before I could ask for ideas on fixing it --- was two years out of 
warranty --- I was asked to mail it in.  There had been other problems with 
the sliding (flute?) switch.  Less than a week later, a new Firefly 2 arrived 
via UPS.  

That's customer service done the right way!!  Their products aren't cheap, 
but, with survival gear, how much quality are you willing to give up for a 
few dollars?

Joq


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