Re: [Paddlewise] Split Deck/Hull seam--Again! What do you think?

On Oct 25, 2007, at 12:21 PM, Mark Sanders wrote:

> You folks have seen my videos; do you think I'm abusing my boat beyond
> what's reasonable?
No as long as the rest of the boat is staying intact.


> Am I unreasonable to ask them to live up to their
> warrantee AGAIN?
No


> Should I cram the split with chewing gum and go on my merry
> way?
No


The facts are simple. It is possible but expensive to make a seam  
that will not fail. It can be made stronger than the rest of the boat.


Seaming a boat properly is unpleasant and labor intensive. 97% of the  
population do fine with whatever job is done. So the companies that  
make good seams have to charge more for a feature that is useful only  
to a minority of their users and which most of their purchasers will  
not see or appreciate. One of those hard things to decide when in the  
commercial world.

What they should do is offer a "heavy duty seam" boat, charge more  
for it and put the guarantee on that...  But that "complicates" their  
marketing.

But as long as they are making the claim that their seam is  
infallible, you should not feel guilty calling them on it. They learn  
something and you get the seam problem fixed.
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