Steve wrote, "... Hopefully, REI (which I am a member of) will get this straightened out with the next catalog. My prior experience with them has always been positive..." A few years ago, our local (College Park, MD) REI rented out some kayaks which wound up on a Chesapeake Paddler Association (CPA) beginnners' trip; when working basic safety issues at the start of the trip with the newbies, we discovered that REI had sent the boats out without any paddlefloats, and we had to demo and instruct self rescues with spare equipment. A letter to REI College Park objecting to this business practice brought an immediate written response which acknowledged our concern and agreed with our conclusions --- and which also promised an immediate change in the store's rental procedures. My experiences with REI are similar to Steve's --- they are always positive. Sometimes things happen in advertising visual layouts which unintentionally challenge clear safety parameters --- nice catch, Deb --- but I'm optimistic that REI will try to make it right and correct their ad procedures in the future as a result of this problem. Jack Martin *************************************************************************** PaddleWise Paddling Mailing List - All postings copyright the author and not to be reproduced outside PaddleWise without author's permission Submissions: paddlewise_at_lists.intelenet.net Subscriptions: paddlewise-request_at_lists.intelenet.net Website: http://www.paddlewise.net/ ***************************************************************************Received on Thu Oct 14 1999 - 04:37:39 PDT
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