Please consider my recent experience with Magellan. I purchased a Magellan ColortTrak in January of this year. I used it a few times and decided to take it with me while trying out a Necky Tesla. Beautiful day and I was paddling at about 3.7 knts. I looked down and it jumped to 12 knts then to 25 and its last reading: a whopping 36 knts before it died. Man can I paddle fast! I don't trust a GPS for long term navigation believing that the earth's magnetic field is much more reliable than a set of dead batteries. Here comes the good part. If you try and call Magellan to get tech support or customer service - Forget it. You get put on hold, get recordings that due to large call volumes that your wait time will be four minutes so you wait. You then get a recording that asks you to leave a message and someone will call you back. Don't hold your breath! It won't happen anytime soon. If at all. I would look at a comparable Garmin product. Magellan tried to purchase Loran and the deal fell through. Magellan's management had not planned or executed well and has in fact quit producing aviation GPS's when they initially owned that market segment. I believe that Magellan will be problematic for some time to come. Read: Questionable quality and poor customer service! Sports Chalet, where I purchased the unit came through with a new one. Thank you Sports Chalet!!! Their manager said that they were having problems with Magellan customer service with other customers. Caveat Emptor! Fred Thomas California Kayaker At 11:54 PM 7/12/2000 -0400, MJAkayaker_at_aol.com wrote: >I have made a tenative decision to buy a Magellan 315 GPS and Chartview > >Am I missing anything I might want to consider before making this purchase. >I have tried to get information at a couple of GPS websites, but I just kind >of get overwhelmed with all the information they have. > >Thanks for your help. > >Mark J. Arnold >MJAkayaker_at_aol.com *************************************************************************** PaddleWise Paddling Mailing List - All postings copyright the author and not to be reproduced outside PaddleWise without author's permission Submissions: PaddleWise_at_PaddleWise.net Subscriptions: PaddleWise-request_at_PaddleWise.net Website: http://www.paddlewise.net/ ***************************************************************************Received on Thu Jul 13 2000 - 00:11:45 PDT
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