At 12:02 AM 07/13/2000 -0700, Fred T, CA Kayaker wrote: >Please consider my recent experience with Magellan. I purchased a Magellan >ColortTrak in January of this year. ... it died. If you try and call Magellan to get tech support or customer service - Forget it. >Fred Thomas Fred and all, I also purchased the ColorTrak about the same time, to replace an old single-channel Garmin GPS38 which died after 3 years of good service. I also couldn't raise Magellan on the phone, but did discover their website. All you have to do is send them the dead unit following the instructions on the website, and in about 2 weeks they send you a brand new or refurb unit. My replacement was new. Here's my opinion though -- Magellan quality bites. At its best ColorTrak has many problems and isn't worth the money. My next GPS will be the $69 Garmin model available at Fry's. When it dies you toss it. jerry. *************************************************************************** PaddleWise Paddling Mailing List - All postings copyright the author and not to be reproduced outside PaddleWise without author's permission Submissions: PaddleWise_at_PaddleWise.net Subscriptions: PaddleWise-request_at_PaddleWise.net Website: http://www.paddlewise.net/ ***************************************************************************Received on Thu Jul 13 2000 - 09:27:15 PDT
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