Re: [Paddlewise] Paddle jacket

Dave Kruger wrote:
> 
> Kokatat's stuff is apparently more expensive than the Whetstone gear he
> references.  Consider, also, that Kokatat has a lifetime guarantee on their
> Goretex gear.  If it leaks after a while, send it in for free repairs.  Steve
> will probably chime in with the type of guarantee Whetstone has.

The  main reason Whetstone is cheaper is that they sell direct from the
factory, so there's no middleman markup. Good for you, not so good for
your Local Boat Shop.

Re warrantees, here's what's on Whetstone's website. I haven't needed it
yet.

<< GUARANTEE
Try it. Use it. Enjoy it. Abuse it. We make it easy to get the most out
of
your gear.
Try it: Buy anything from kayakstore.com and use it. Don't like it? You
can return it to us within 30 days for a refund of the purchase price
and original shipping charges. Call us at 1-888-544-9438 to make
arrangements.
Enjoy it: kayakstore.com unconditionally guarantees all materials and
workmanship for one year from date of purchase for paddles and two
years from date of purchase on all other products. If you have any
problems, call us at 1-888-544-9438 to arrange replacement or repair.
We'll pick up the shipping too.
Abuse it: So it's been a year and a day? And you backed over the
shaft with your truck? Call us anyway. We stand behind our product,
and we know that wear, tear and inadvertent abuse are part of the
game. Let's come up with a solution. Charges will apply, but we'll keep
it reasonable.>>

By way of comparison, Kokatat's warranty says
<<All Kokatat products are fully guaranteed to the original owner
against
  defects in materials and workmanship. Products found to be defective
  will be repaired or replaced at Kokatat's option. Repair due to normal
  wear and tear, accident, abuse, etc. will be made for a reasonable
  charge. The manufacturer specifically disavows any other
representative
  warranty or liability relative to the condition or use of the product.
>>

No mention of a time limit. And of course dry suit gaskets do wear out,
and nobody replaces them for free.

I don't want to make this seem like a competitive thing. I just bought a
Kokatat drysuit, after all.

-- 
Steve
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