[Paddlewise] Great service from a manufacturer.

I just wanted to update everyone concerning the repair of my spray 
skirt. To refresh your memory, I purchased a Wildwasser Nylon Pocket 
Skirt from a local kayak shop. They picked out the size that I needed 
and even tried it on the same model boat that I paddle. They said it was 
fine.

The skirt fit ok, but a little loose,  from the beginning. As I used it, 
the rand seemed to be getting looser and I wound up sending it back to 
Wild Wasser to see if they could fix it for me.

They determined that I had the wrong size skirt and asked me how tight I 
wanted it to fit and also the exact dimensions of my cockpit. They 
repaired the skirt at no charge to me and made it so that if fits my 
cockpit extremely well.

This was not really their problem. I purchased the wrong size skirt on 
the advice of one of their dealers, and they thought enough of the end 
user to make it right without any hassle. It's a pleasure doing business 
with a company of this caliber.

If anybody wants a great skirt, I highly recommend this one. It has a 
pocket on the deck so that it is usable while you wear your PFD and it 
also has an implosion bar built in to keep it from popping off when a 
wave breaks on it. The skirt has done a great job of keeping me dry and 
will probably work even better now that it is the right size.

Steve Holtzman

***************************************************************************
PaddleWise Paddling Mailing List - Any opinions or suggestions expressed
here are solely those of the writer(s). You must assume the entire
responsibility for reliance upon them. All postings copyright the author.
Submissions:     PaddleWise_at_PaddleWise.net
Subscriptions:   PaddleWise-request_at_PaddleWise.net
Website:         http://www.paddlewise.net/
***************************************************************************