Re: [Paddlewise] Great service from a manufacturer.

From: Mark Z <seakayaker_at_dotzen.org>
Date: Tue, 6 Nov 2001 07:40:41 -0700 (MST)
On Mon, 5 Nov 2001, Steve Holtzman wrote:
[snip]
> This was not really their problem. I purchased the wrong size skirt on
> the advice of one of their dealers, and they thought enough of the end
> user to make it right without any hassle. It's a pleasure doing business
> with a company of this caliber.

i'll second that. when my paddle broke, they repaired it at no cost. i had
purchased it used a year before!! they are great folks, nice to visit with
too [they're based in boulder, i probably know the guy that made your
skirt!! ;-]

i have no commercial ties to them, just a VERY satisfied customer [who
owns one of their paddles, spray skirts, and boats (they import prijon
kayaks) ;-]

mark
-- 
#------seakayaker[at]dotzen[dot]org-----/------------------------------
mark zen                            o__/             o_/|   o_.
po box 474                          [\/              [__|   [__\
ft. lupton, co 80621-0474  `\--------/--------/'  (`----|-------\-')
http://www.dotzen.org/folks/markz ~~/~~~~~~~~~~~~~~~~~~~_at_~~~~~~~~_at_~~~~~
#----------------------------------------------------------------------
A smooth sea never made a skillful mariner.  ~~ English Proverb
http://www.dotzen.org/paddler -
Rocky Mountain Sea Kayak Club,  The Colorado Paddlers' Resource

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Received on Tue Nov 06 2001 - 06:50:39 PST

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