Mark, The last time I checked the QCC website a couple years ago, they bragged about how tough their seam is and were highly critical of how other companies made their seams. Their tough seam and guarantee on it was one of their biggest selling points. I'd demand the kayak be replaced or get a full refund. If they don't like it, they can change the info on their website. I think it's crazy to guarantee a seam, period. Duane "No busted seams on my S&G's yet, but not saying it won't happen" Mark Sanders <sandmarks_at_ca.rr.com> wrote: Ok, here's a tough one: My QCC kayak has a new 6 inch split in the hull deck seam. It is about a foot south of the rear hatch. On their website, QCC states: "We are so confident that if the seam on your QCC kayak ever fails we will simply replace your kayak with a brand new one, period!" When my first QCC seam split a year and a half ago after 3 years, they sent me a new boat--two actually, the first having been run into by a forklift at the trucking company. Needless to say, they aren't going to be happy when I call!!! You folks have seen my videos; do you think I'm abusing my boat beyond what's reasonable? Am I unreasonable to ask them to live up to their warrantee AGAIN? Should I cram the split with chewing gum and go on my merry way? I need the collective conscience of Paddlewise!!! Mark Sanders *************************************************************************** PaddleWise Paddling Mailing List - Any opinions or suggestions expressed here are solely those of the writer(s). You must assume the entire responsibility for reliance upon them. All postings copyright the author. Submissions: PaddleWise_at_PaddleWise.net Subscriptions: PaddleWise-request_at_PaddleWise.net Website: http://www.paddlewise.net/ ***************************************************************************Received on Thu Oct 25 2007 - 16:35:39 PDT
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