Re: [Paddlewise] Split Deck/Hull seam--Again! What do you think?

Maybe Mark could take up golf. Then the only split seams
he would have to worry about would be in his nice
Gary Player trousers.

Bradford R. Crain

----- Original Message ----- 
From: "Nick Schade" <nick_at_guillemot-kayaks.com>
To: "Mark Sanders" <sandmarks_at_ca.rr.com>; "Subject: Re: [Paddlewise] Split 
Deck/Hull seam--Again! What do you think?


> Their guarantee sounds pretty straightforward, I would let them honor  it. 
> Even if you are to blame, they said they would replace it  "period". It 
> would actually be to their benefit if they do. Nothing  builds respect for 
> a brand like honoring a simple guarantee. You will  likely have very good 
> things to say about QCC if they honor their  promise.
>
>
> On Oct 25, 2007, at 3:21 PM, Mark Sanders wrote:
>
>> Ok, here's a tough one:
>> My QCC kayak has a new 6 inch split in the hull deck seam. It is  about a
>> foot south of the rear hatch.
>> On their website, QCC states:
>>
>> "We are so confident that if the seam on your QCC kayak ever fails  we 
>> will
>> simply replace your kayak with a brand new one, period!"
>>
>
> Nick Schade
>
> Guillemot Kayaks
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